914 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.0

I've been ordering from CanadaPetCare for probably a year or so and have spent quite a bit on flea preventatives. I even buy the kind that kills larvae, worms, etc.

so, it's not cheap.

Up to this point I've been ok with the fact that it takes about a month to get my order, because it does come from Germany, however after speaking w/ my Vet today, he said that since it was coming from out of the country, I may not be getting what I'm paying for... which at this point, may be right... He also said that because i use the de-worming version that it may be illegal to buy these, since they are supposed to be prescribed based on the cat's weight.

I called Customer Service when I got home and was asked if I had any doses left from my September or November order and because I order plenty to have extra on hand, I actually had both complete orders.

He said he will send me pre-paid envelope to send back the unused portion and will immediately refund me for the November order and once they receive the returned items, will refund me for my September order.

They are going to contact the manufacturer because it may be a bad batch.

I did take a photo of the mfg/lot stamp for my records. At this point I'm very upset that I now have to buy more from somewhere else and deal with eradicating fleas from the rest of my cats, as well as my home.

Depending on the outcome, will determine my rating.

Reason of review: Bad quality.

Monetary Loss: $608.

Preferred solution: Full refund.

CanadaPetCare Pros: Price.

CanadaPetCare Cons: Slow shipping from outside north america, Slowness in shipping, Products were ineffective.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

CanadaPetCare Reviews

  1. 30 reviews
  2. 7 reviews
  3. 5 reviews
  4. 3 reviews
  5. 39 reviews
CanadaPetCare reviews